Shipping Policy
SHIPPING POLICY
E-sports GP
Website: esportsgp.com
This Shipping Policy explains how E-sports GP processes, ships, and delivers orders placed through our online store.
1. Shipping Locations
E-sports GP ships to the following regions:
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United States
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United Kingdom
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European Union
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Canada
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Other international destinations where shipping is available at checkout
If a location is not selectable at checkout, kindly contact us for custom shipping.
2. Order Processing Time
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Orders are processed within 1–3 business days after payment confirmation.
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Orders are not processed on weekends or public holidays.
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Processing time is separate from shipping and delivery time.
Customers will receive an order confirmation email once the order is successfully placed.
3. Estimated Delivery Timeframes
Estimated shipping times:
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Domestic Orders: 5-13 business days
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International Orders: 5–13 business days
Delivery timeframes are estimates and may vary due to:
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Carrier delays
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Customs clearance
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Peak seasons
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External logistics factors beyond our control
4. Shipping Carriers
We ship using reliable and traceable carriers, including:
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UPS
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FedEx
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DHL
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USPS
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Regional logistics partners (where applicable)
Carrier selection depends on destination, package size, and logistics efficiency.
5. Shipping Costs
Shipping costs are clearly displayed at checkout and may be:
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Calculated based on destination and weight, or
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Flat-rate shipping: $70 for all orders
- There are no hidden shipping charges.
6. Tracking Information
Once your order has shipped:
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A shipping confirmation email will be sent
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A tracking number will be provided (where available)
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Customers can monitor delivery status through the carrier’s tracking system
7. Customs, Duties, and Taxes (International Orders)
For international shipments:
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Customers are responsible for any applicable customs duties, VAT, import taxes, and clearance fees unless otherwise stated.
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E-sports GP is not responsible for delays caused by customs processing.
8. Incorrect or Incomplete Shipping Information
Customers are responsible for providing accurate shipping details.
If an order is returned due to:
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Incorrect address
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Failed delivery attempts
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Refused delivery
Additional reshipping fees may apply.
9. Lost, Delayed, or Missing Shipments
If your shipment is significantly delayed or lost:
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Contact us at help@esportsgp.com
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We will coordinate with the shipping carrier to investigate the issue
Claims for lost packages must be submitted within 2 days of the expected delivery date.
10. Contact Information (Required for Transparency)
E-sports GP
Website: https://esportsgp.com
Email: help@esportsgp.com
Phone: +1 859 759-1169
Business Address:209 St Clair St
Frankfort, KY 40601
Business Hours: [Insert Operating Hours & Time Zone]
